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InPost parcel lockers network in Great Britain exceeded 500 terminals

Press Release                                                                                                                                                                                                                          November 21th 2013


InPost parcel lockers network in Great Britain exceeded 500 terminals


The global expansion of InPost parcel locker is gaining momentum. Since early 2013, these revolutionary terminals have started to appear in Brazil, Romania, Ukraine, Slovakia, Czech Republic and Great Britain. Nearly 500 terminals have been installed in the UK. This is currently the biggest network of 24/7 self-service terminals for dispatching and collecting parcels in Great Britain, which is a country with the largest e-commerce market in Europe, with a weekly value of the market amounting to 615 million pounds1. The target is 2,000 locker terminals in the UK by mid-2014.


The e-commerce sector in Great Britain has been growing at the rate of 40% per year2. In 2012, its value was estimated at approximately 78 billion pounds3 - i.e. almost 14 times the value of the Polish e-commerce. According to the September Report of the Office of National Statistics on Retail Sales, ca. 10.2% of all retail purchases – excluding fuels – was made on-line. The highest rise was reported in the clothing sector, where the number of dedicated transactions compared with the same period last year increased by 18%4.



Convenient and always available – collecting and dispatching parcels 24/7 – these are the main advantages of InPost parcel lockers. This is how we have been winning the hearts of the British People! 500 innovative terminals in the UK is just the beginning of InPost's expansion!” – said Rafal Brzoska, CEO of Group.


The potential in Great Britain is huge – the e-commerce market there is the most advanced one in Europe. The British people opt for convenience of both shopping and collecting their purchases. Waiting at home for a courier is losing popularity. The vast majority of British people consider the "click & collect" option to be the easiest form of delivery. InPost Parcel Lockers not only offer professional, fast and easy logistics support, but are also available 24/7” – adds Lorna Mushing, Estate Manager InPost UK.


By the end of 2013, nearly 2,750 innovative terminals - based on different business models - will operate worldwide. InPost Parcel Lockers are presently available in 15 countries in the world. In only 2 years, they conquered the following countries apart from Poland: Saudi Arabia, Australia, Chile, Great Britain, Ireland, Island, Lithuania, Latvia, Ukraine, Estonia, Russia, Cyprus, Slovakia and Czech Republic. Works on obtaining 6,000 new localizations for the terminals are in progress.


The international strategy of Group - including also the British market - is pursued with the support of PineBridge Investment, a global private equity fund, and assumes launching 16 thousand new terminals in Europe in the next four years. In the nearest 4 - 5 years, InPost Parcel Lockers will also appear in the Americas and in Asia. The total value of the investment may even reach 1 billion euros. In USA, Group plans to launch 10,000 parcel lockers by the end of 2016, while the first Asian terminals will appear in China - in Beijing and Shanghai.


InPost parcel lockers have won many industry competitions. The highest quality and innovativeness of the terminals was confirmed by Group's success at World Mail Awards 2013. The company was the winner in the Customer Service category, beating other leading operators, such as: Singapore Post and LibanPost. The innovative terminals have won themselves a permanent place in the minds of e-shoppers. It is the second time that e-customers have chosen InPost parcel lockers as the Best Product/Service Supporting E-Shop Logistics in Ekomersy competition. InPost and NCR also won the Postal Technology International Awards in the Retail Innovation of the Year category. The Jury awarded the 5th generation modular version of the lockers the title of the Innovation of the Year.


More information available on: www.integer.pland


(1) Source:, Report of the Office of National Statistics on Retail Sales,


(2) Source: IMRG The UK’s Trade Body for e-Commerce, 7 February 2013


(3) Source:


(4) Source:, Report of the Office of National Statistics on Retail Sales,

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